Operations Management
本课程聚焦于企业生产与服务运营的系统管理。课程内容包括产品设计与流程选择、设施布局与工作设计、综合生产计划、物料需求计划（MRP）、精益生产、质量管理（六西格玛、SPC）、项目管理等核心主题。学生将学习排队论、仿真、线性规划等定量分析工具，并通过案例研究深入理解丰田生产方式、约束理论和运营战略在提升企业竞争力中的关键作用。
This course focuses on the systematic management of manufacturing and service operations. Topics include product design and process selection, facility layout and work design, aggregate production planning, material requirements planning (MRP), lean production, quality management (Six Sigma, SPC), and project management. Students learn quantitative tools such as queuing theory, simulation, and linear programming, with case studies on Toyota Production System, theory of constraints, and operations strategy.
选择一条实际制造业生产线（如电子产品装配、汽车零部件加工等），分析其当前工艺流程和生产效率。识别瓶颈工序，运用工业工程方法进行生产线平衡分析，计算节拍时间和效率损失。要求使用精益生产工具（如价值流图、5S、看板）提出改善方案，预计产能提升目标和实施计划。最终提交包含现状分析、改善方案、预期效益评估的完整报告，并进行课堂汇报。
Select a real manufacturing production line and analyze its current process flow and production efficiency. Identify bottleneck operations, apply industrial engineering methods for line balancing analysis, and calculate takt time and efficiency losses. Use lean tools such as value stream mapping, 5S, and kanban to propose improvement solutions with capacity improvement targets and implementation plans. Submit a complete report with current state analysis, improvement proposals, and benefit assessment.